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FVP, Business Analyst (CRM) in Singapore at UOB Group

Date Posted: 2/15/2018

Job Snapshot

Job Description

Functional area: Business Technology Services
Employment type: Full-time
Job Type: Permanent

Job Objective:

The Business Analyst works with stakeholders from all business units and related third parties to define and document business processes and software requirements for technology initiatives.

Job Responsibilities:

  • Elicit requirement, prioritise and analyse requests, design business processes, workflows and user interfaces, produce/write/review of functional specifications and data mapping templates.

  • Works closely with Project Manager and Cross teams for functional solution

  • Ensure all application documentation is properly updated with signoff.

  • Work with architect, development team on the smooth delivery of the solution.

  • Maintains system protocols by writing and updating procedures.

  • Prepare/Review test cases/scripts to ensure the business requirements are fulfilled.

  • Support SIT/UAT testing. Help plan and support the user acceptance testing and help address any issues.

  • Facilitates/Provides “Train-the-Trainer” on application enhancements.

  • Contributes to team effort by accomplishing related results as needed.

Job Requirements

  • Bachelor Degree in related field or equivalent experience

  • More than 10 years of relevant business analysis, testing and/or project management experience related to CRM, Wealth Management and Process Re-engineering.

  • Experienced in Microsoft Dynamics CRM

  • Good knowledge in financial services policies, procedures, products and industry practices.

  • Strong negotiation skills

  • Good team player with excellent interpersonal and communication skills

  • Strong working knowledge of relevant applications and development life cycles.