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Senior Computer Operator, GTO in Singapore at UOB Group

Date Posted: 10/20/2018

Job Snapshot

Job Description

Functional area: T&O Shared Infrastructure Services
Employment type: Full-time
Job Type: Permanent

You will join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments. Your responsibilities include:
  • Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures
  • Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures
  • Perform reports printing and distribution
  • Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff
  • Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
  • Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests
  • Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures
  • Minimum Degree in IT or Computer Science from a recognized polytechnic/institution with 5 years of working experience in relevant work area
  • Experience in operating for AS400 , Mainframe , Open system (Unix and Windows) platform
  • Proficient in using MS Office Suite of products
  • Good communication and interpersonal skills and proficient in English Language
  • Proven ability to work independently and under pressure
  • A good team player