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Team Manager, Unsecured Loans, Personal Financial Services in Singapore at UOB Group

Date Posted: 2/14/2018

Job Snapshot

Job Description

Functional area: Personal Financial Services (PFS)
Employment type: Full-time
Job Type: Permanent

To lead, coach & manage a team of 10-12 Telesales agents to achieve individual as well as team sales targets on unsecured loans in line with business objectives.
Job Responsibilities:
  • To work with Sales Head / Group Head to achieve individual as well as team sales targets.
  • To develop team towards meeting both individual & management targets through Sales management. 
  • To adhere to professional standards of behaviour & conduct in dealings with customers, teams members and fellow colleagues.
  • To proactively identify opportunities for improvements.
  • To maintain approved headcount at all times
  • To develop sales strategies to ensure success and growth
  • To develop, coach and provide training to agents to achieve maximum productivity
Job Requirements:
  • Experience in managing sales team
  • Prior telesales experience is preferred 
  • Excellent verbal and written communication skills
  • Ability to prioritize and multitask 
  • Target oriented
  • Good Team player
  • Good in people management
  • Ability to handle difficult and challenging situations –objections/complaints etc