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VP, Cash Management Product Manager (e-Channels Management), Group Transaction Banking in Singapore at UOB Group

Date Posted: 12/30/2018

Job Snapshot

Job Description

Functional area: Transaction Banking
Employment type: Full-time
Job Type: Permanent

Job scope:
Reporting to the Team Head of e-Channels Management under Cash Product Management at Group Transaction Banking, the position will be responsible for the management of various electronic delivery channels – Internet Banking, Host-to-Host and SWIFT SCORE that services our Transaction Banking customers.
The incumbent will identify product development opportunities, as well as implement sales/marketing plans to drive the product penetration rates and revenue of our transaction banking products and services.
Other key responsibilities include: 
  • Constantly find out about market & industry needs, build business cases to support new product initiatives and work with Product Development to develop these new capabilities, product packages/bundles/initiatives into fruition.
  • Develop product commercialization strategy and coordinate product launch for Channel products globally which include but not limited to product program, regulatory clearance, internal/external communications & marketing collateral. Drive and provide support for all aspects of the product marketing plan e.g. customer targeting, positioning
  • Work with various touch-points in the Bank to enhance existing products or to develop new products, based on customer needs, competitor benchmarking, and market research.
  • Work closely with Product Development, IT, Legal, Compliance, Risk and Operations to define product requirements and ensure the integrity of final delivered solutions, processes and documentation.
  • Ensure clear understanding of our product capabilities across various customer touch-points, including sales, relationship managers, call centre, implementation, etc., through proactive communications program, internal workshops, seminars, etc.
  • Support sales calls and participating in response to Request For Proposals (RFP) from customers where required.
  • Address day-to-day business process matters such as technical support, operational issues, client service support, legal documentation, etc.
Job requirements: 
  • 8 – 10 years of working experience.
  • Knowledge of Cash Management business, especially with respect to Channels products would be an advantage.
  • Exposure in electronic banking platforms and familiar with the various regulatory and guidelines requirements of channels product is required.
  • A highly-motivated self-starter with strong analytical skills, and the ability to deliver targets.
  • Good interpersonal and communication skills with good spoken English and preferably be conversant in Mandarin to handle Mandarin speaking markets.