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VP, Special Handling Unit - Group Wholesale & Global Markets Operations in Singapore at UOB Group

Date Posted: 12/13/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 7 year(s)
  • Date Posted:

Job Description

Functional area: T&O Wholesale/Global Markets
Employment type: Full-time
Job Type: Permanent

  • Ensure that the framework that review, approve and prioritize the implementation of customized processes.
  • Work closely with Biz T&O Management and GTB to understand the requirements, develop the customized processes, identify the additional controls required and assess the resource impact.
  • Document the agreed customized processes and agree on cost charge rate.
  • Ensure timely implementation of customized processes with the respective OC.
  • Track the delivery of SLA for each customized process and adherence to the additional controls.
  • Publish monthly metrics to stakeholders.
  • Maintained the inventory of special handling processes.
  • Conduct annual review of all special handling processes.
  • The staff is to build up a strong knowledge of the operating process and procedures for each Operating Centers
  • The staff is to keep up to date on the banking policy governing operations

  • Degree Holder
  • The candidate must have at least 7 years of experience in Operations
  • Prior experiences in trade operations or cash management operations is required
  • Has managed delivery of new business projects that requires bespoke supports
  • Candidates with change management experience will have an advantage
  • The staff is required to manage the deliveries by staff in each of the Operation Centers (Cash & Trades) who are supporting special handling to ensure that they complete their processing and meet the agreed SLA.
  • The staff is required to interact with senior staff BTOM and BU to develop the support of new special handling processes
  • The staff is required to interact with senior staff BTOM and BU to review the support of existing special handling processes to ensure it is relevant